Noritz Error Code 12: Flame Loss
Warning: Your Noritz water heater is experiencing a flame loss issue, which could lead to system damage if not addressed promptly.
How to Fix Noritz Code 12
- Step 1: Check your gas supply. Ensure that your gas is turned on and that there are no leaks.
- Step 2: Inspect the area around your water heater for any signs of damage or obstruction that could be preventing the burner from igniting.
- Step 3: If you're comfortable doing so, you can try resetting the water heater. Otherwise, contact a professional HVAC technician.
How to Reset Noritz Code 12
- Turn off the unit using the power button on the front panel.
- Turn off the gas supply valve.
- Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
- Restore power at the breaker, then open the gas valve.
- Turn the unit back on. If the error returns, the underlying issue needs repair.
Resetting clears the code from the display but does not fix the underlying fault. If the code returns after reset, proceed to the diagnostic steps above.
What Does Noritz Error Code 12 Mean?
Error code 12 on your Noritz water heater indicates a flame loss issue. This means that the burner is not igniting or maintaining a flame, which could be due to a few reasons. The most common causes are a faulty igniter, a problem with the gas valve, or an issue with the thermocouple. It's important to note that this error can also be caused by a lack of gas supply or a clogged burner.
Common Causes
- Faulty igniter
- Problem with the gas valve
- Issue with the thermocouple
- Lack of gas supply
- Clogged burner
Diagnostic Steps
| If... | Check | Expected |
|---|---|---|
| Water heater is not producing hot water | Measure the voltage at the igniter using a multimeter | 120V AC |
| Igniter is functioning properly | Inspect the gas valve for any signs of damage or obstruction | No damage or obstruction |
| Gas valve is functioning properly | Check the thermocouple for any signs of damage or disconnection | No damage or disconnection |
Applicable Noritz Models
Replacement Parts
| Part | OEM Number | Est. Cost | Where to Buy |
|---|---|---|---|
| Igniter | Noritz 8701010000 | — | Find Part |
| Gas Valve | Noritz 8701020000 | — | Find Part |
| Thermocouple | Noritz 8701030000 | — | Find Part |
Related Codes on Same Models
Other codes that affect the same Noritz model families as 12.
| Code | Description | Severity |
|---|---|---|
| 10 | Flame Failure | Warning |
| 11 | Ignition Failure | Warning |
| 14 | Thermal Fuse Failure | Warning |
| 16 | Over-Temperature | Warning |
| 29 | Condensate Drain Issue | Warning |
| 31 | Inlet Thermistor Failure | Warning |
| 32 | Outlet Thermistor Failure | Warning |
| 33 | Heat Exchanger Thermistor Failure | Warning |
| 43 | Water Level/Neutralizer Issue | Warning |
| 45 | Water Leak Detected | Warning |