Noritz Error Code 10: Flame Failure

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $250 (parts + labor)
Warning: Your Noritz water heater has experienced a flame failure, which may lead to system damage if not addressed.

How to Fix Noritz Code 10

  1. Check if the gas supply is turned on and the valve is open.
  2. Inspect the area around the water heater for any obstructions that might be preventing proper airflow.
  3. If the issue persists, contact a professional HVAC technician.

How to Reset Noritz Code 10

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

Resetting clears the code from the display but does not fix the underlying fault. If the code returns after reset, proceed to the diagnostic steps above.

What Does Noritz Error Code 10 Mean?

The Noritz 10 error code indicates that your water heater's flame has gone out. This could be due to a few reasons, but it's crucial to address it promptly to prevent further issues. The system is designed to shut down as a safety precaution when it detects this problem.

Common Causes

  • Gas supply interruption
  • Faulty igniter or flame rod
  • Clogged burner orifices
  • Malfunctioning gas control valve

Diagnostic Steps

If... Check Expected
Water heater is not producing hot water Gas supply valve Open
Flame is not present Igniter or flame rod Sparking or glowing

Applicable Noritz Models

Replacement Parts

Part OEM Number Est. Cost Where to Buy
Igniter NOR-IGN-01
Gas Control Valve NOR-GCV-01

Related Codes on Same Models

Other codes that affect the same Noritz model families as 10.

Code Description Severity
11 Ignition Failure Warning
12 Flame Loss Warning
14 Thermal Fuse Failure Warning
16 Over-Temperature Warning
29 Condensate Drain Issue Warning
31 Inlet Thermistor Failure Warning
32 Outlet Thermistor Failure Warning
33 Heat Exchanger Thermistor Failure Warning
43 Water Level/Neutralizer Issue Warning
45 Water Leak Detected Warning